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|CORONA, award-winning software|
Helen Pinder, Business Information Manager at the National Federation of Builders
Their companywide, practical approach has led to award-winning results. For example, CORONA software has been solely developed to increase the performance of organisations with field-based workforces. It is three years ahead of its time and revolutionises the profitability of organisations ranging from SMEs with 20+ employees to international corporations. This has proved to change financial dynamics in the construction, utilities, logistics and facilities management industries.
Only larger companies offer a similar range of IT services, but when you call on their support, you often play second fiddle to their larger customers. Also, when IT companies become too large, their employees’ skills deteriorate because individuals tend to be placed with a single customer.
Lightsout customer service and employment policies prevent both of these weaknesses. Directors maintain direct customer contact and have a hands-on approach, alongside the rest of the Lightsout staff. Each employee works across a range of customers to maximise the cross-pollination of ideas and optimise the expertise they provide.