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Although it can stand alone, Lightsout helpdesk software was originally developed as part of CORONA, an entire business management software suite. It is highly automated, enabling your workforce to rapidly log tasks to meet internal and customer requirements.
It is designed to help organisations manage increasing call volumes with greater efficiency, reducing administration and improving overall performance. CORONA's helpdesk software enables you to interactively log requests for assistance or information and benefit from:
Your helpdesk software user interface can be branded with your company logo which positively impacts staff morale and team work.