IT Support

Lightsout Computer Services provides IT support for all infrastructures ranging from large networks to SME servers with onsite and remote workers.
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IT Support

Simply providing the right IT support skills at the right time


Lightsout Computer services supports all IT infrastructures ranging from IT support for organisations with large networks on high-end servers down to those with just a handful of computers.

Every business is different and has its own unique objectives. Lightsout has a track record of delivering IT support tailored to your organisation's core requirements which often include:

  • cost management
  • quality of service
  • rapidly changing business demands
  • risk management.

Our most popular support solution frameworks are:

All-inclusive

Telephone and remote support

Pay as you go


All-inclusive, fixed-price agreements

Our all-inclusive, fixed-price IT support agreements provide the range of technical services you would normally find in a larger IT environment. All-inclusive customers regard Lightsout as their IT department. The solutions are tailored to their specific business requirements. Service components often include:

  • proactive IT management
  • 24 x 7 support
  • scheduled remote or onsite support
  • telephone help desk.

Telephone and remote IT support

Our telephone help desk and remote IT support services come as part of the all-inclusive agreement or as a standalone solution. Many technical problems are resolved by telephone or remote access. They range from fault fixing to those show-stoppers that commonly crop up after new technology has been deployed.

Pay as you go

You do not need to commit to an annual contract: simply call on our IT support services when and where you need them. Our prices range in accordance with usage. You are free to use as little or as much as you need.

Lightsout has the range of skills available to maintain a high availability, production environment and optimise performance, ensuring responsiveness to your business and customer needs.

CORONA 2012

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IT Europa 2014 Finalist

Lightsout CORONA

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