Mobile Data

Lightsout Computer Services has won numerous awards for its mobile data software innovation which has transformed the efficiency of organisations with field-based workforces.
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Mobile Data

Linking field-based employees with your central information system


Often, mobile data technology is employed on a patch-by-patch basis, resulting in disparate systems and weak links in reporting procedures. This makes accurate, real-time business processes and management information reporting impossible and inevitably impacts financial performance.

Lightsout has addressed this need by configuring mobile hardware, such as mobile phones, other handheld devices, vehicle-mounted technology and laptops, to directly communicate with customers' central IT systems. This approach to mobile data has been proven to:

  • enable proactive service level management
  • demonstrate compliance
  • optimise resource usage efficiency
  • virtually eliminate delays and errors
  • integrate task, time and location information.

Mobile technology is particularly powerful when coupled with CORONA and has transformed the efficiency of organisations with field based workforces. Implementing or upgrading mobile data solutions throughout field service organisations has become essential to remaining competitive.

After all, how can your on-site employees deliver first-class customer service, if they are unable to instantly access the same information as your office-based workforce.

CORONA 2012

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IT Europa 2014 Finalist

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